Privacy Policy —
How WJ8 Protects Your Data

01 Introduction

This Privacy Policy describes how WJ8 Casino ("WJ8", "we", "us") collects, uses, stores, and protects the personal information of players and visitors who use the WJ8 platform at wj8.casino. By registering an account or using any part of the WJ8 platform, you acknowledge that you have read and understood this Privacy Policy.

WJ8 is committed to handling your personal data responsibly and transparently. We collect only what we need, use it only for legitimate purposes, and protect it with industry-standard security measures. This policy is written in plain language because we believe you deserve to understand exactly how your data is handled — not just that it is handled.

This Privacy Policy should be read alongside our Terms and Conditions, which together form the complete agreement between you and WJ8. If you have any questions about this policy at any point, you can reach our support team at [email protected].

02 Data We Collect

WJ8 collects personal data through two channels: information you provide directly when registering or using the platform, and information collected automatically through your use of the platform.

Information you provide directly:

• Full name and date of birth (required for account registration and age verification)
• Email address and phone number (used for account communication and support)
• Payment method details — bKash or Nagad mobile number (used to process deposits and withdrawals)
• Identity verification documents such as national ID or passport (requested when required for KYC compliance)
• Any information you provide when contacting WJ8 support

Information collected automatically:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, time spent on the platform, and game activity logs
• Session timestamps and login history
• Cookie and local storage data (see Section 6 for details)

03 How We Use Your Data

WJ8 uses the personal data we collect for the following specific purposes:

WJ8 will never use your personal data for any purpose not listed above without first obtaining your explicit consent. If you have opted in to receive promotional communications and wish to opt out, you can do so at any time through your account settings or by contacting support.

04 Data Sharing

WJ8 does not sell your personal data. We share data with third parties only in the following limited and necessary circumstances:

• Payment processors: bKash and Nagad receive only the transaction data required to process your deposit or withdrawal. They operate under their own privacy policies and are bound by applicable financial regulations.
• Identity verification providers: When KYC verification is required, your identity documents may be processed by a certified third-party verification service. These providers are contractually bound to handle your data securely and use it only for verification purposes.
• Regulatory and legal authorities: WJ8 may be required to disclose certain data to regulatory bodies, law enforcement agencies, or courts when legally obligated to do so. We will always seek to limit such disclosures to the minimum required by law.
• Platform infrastructure providers: WJ8 uses third-party hosting and cloud infrastructure services. These providers have access to server data as part of their service but are contractually prohibited from using that data for any other purpose.

05 Data Retention

WJ8 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our licensing obligations. Specifically:

• Account registration data is retained for the duration of your account and for 5 years after account closure, in line with standard anti-money laundering record-keeping requirements.
• Transaction records are retained for 5 years from the date of each transaction.
• Identity verification documents are retained for 5 years after the verification was completed or after account closure, whichever is later.
• Support correspondence is retained for 2 years from the date of the last interaction.
• Platform usage and analytics data is retained in anonymized form for up to 3 years.

When data is no longer required to be retained, WJ8 securely deletes or anonymizes it. If you request account deletion, WJ8 will delete all data that is not subject to a legal retention requirement within 30 days of your request.

06 Cookies and Tracking

WJ8 uses cookies and similar technologies to make the platform work correctly and to understand how players use it. We use three categories of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies without disabling the platform entirely.
• Analytics cookies: Used to understand how players navigate the platform so we can improve the experience. These cookies collect anonymized data about page visits, session duration, and feature usage. You can opt out of analytics cookies through your browser settings.
• Preference cookies: Used to remember your platform settings such as language preference and display options. These are optional and can be cleared through your browser at any time.

WJ8 does not use advertising cookies, retargeting pixels, or any third-party tracking technologies that share your data with external marketing platforms. You can manage or delete cookies at any time through your browser settings. Clearing essential cookies will require you to log in again.

07 Data Security

WJ8 implements a range of technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption on all data transmitted between your device and WJ8 servers
• Encrypted storage of sensitive account data at rest
• Access controls that limit which WJ8 staff can access personal data, based on job function
• Regular security audits and penetration testing of the platform
• Two-factor authentication available for all player accounts
• Automated monitoring systems that detect and alert on suspicious access patterns

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that affects your personal data, WJ8 will notify affected players promptly and take immediate steps to contain and remediate the breach. We will also notify relevant regulatory authorities as required by law.

You also play a role in keeping your account secure. Use a strong, unique password for your WJ8 account, enable two-factor authentication, and never share your login credentials with anyone. WJ8 staff will never ask for your password.

08 Your Privacy Rights

As a WJ8 player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected].

10 Changes to This Policy

WJ8 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page. For significant changes, we will notify registered players via email or an in-platform notification before the changes take effect.

We encourage you to review this Privacy Policy periodically. Continued use of the WJ8 platform after any update constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and contact support to close your account and request data deletion.

11 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way WJ8 handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week, and aim to respond to all privacy-related inquiries within 24 hours.